TechWorks delivers full-service IT management for Southern California businesses. From day-to-day tech support to long-term strategy and planning, we handle everything—so you can stay focused on running your business. No in-house IT? No problem. We’ve got you covered.
Tell-tale signs that you need hands-on, proactive IT support - downtime is never good for business
There's no point relying on an IT guy that never shows up on time and lacks the expertise your business needs
Your small business deserves Fortune-500-grade protection because it's possible and necessary!
From experience, we know that a break-fix system of IT support is not the solution you need. Your growing California business deserves expert care, from technicians who have what it takes to keep your IT working like a well-oiled machine.
There's no point in winging your IT when experts who know exactly how to make it work for your business, are available to help. At TechWorks, we live by the mantra, “If you’re going to do IT, do IT right! With 60+ years of combined experience, the team can help keep your IT infrastructure up and running seamlessly.
With our proactive IT maintenance, we've been able to help Corona CA businesses experience a 42% average reduction in downtime, compared to break-fix models! All our clients can't stop raving about our no-stones-unturned cybersecurity process and round-the-clock help desk. We also provide IT support to the University of California, Riverside (UCR)!
With our rich IT expertise, we have a track record of restoring 95% of servers that need to be restored in an emergency in under 30 minutes. We let nothing slow you down.
Forget the jargon and complexities. We simplify IT for your growing business. With our detailed process documentation, you stay aware and in control, and we stay accountable.
Our goal is to bulletproof your business, proactively keeping you secure, no matter the threats. We monitor your entire network, ensuring that intruders stay out.
Because our team is typically within a 20-mile radius of all clients, we are able to give you the attention you deserve. Also, with under 30-minute responses, we're fast with calls too!
We don't believe in long-term contracts. IT support should be simple and easy to understand. Our solutions are comprehensive and offer all you need at one fixed price.
You can focus on your business and leave IT to us. We'll take care of everything so you don't have to worry one bit. Get peace of mind knowing that your IT is in good hands.
We deliver high-compliance IT management across multiple sectors. If you are in the dental field, explore our specialized IT audit offering.
"As a relatively new dental practice, we can't afford to lose patients because our computers are down. At our office, when the network is down, nothing can happen. As soon as we recognized this, we wasted no time in signing up with TechWorks to keep everything running smoothly. Now, everything just works. I know that the improvements in our productivity, patient satisfaction, and efficiency more than justify the cost of having TechWorks maintain our systems. Thank you TechWorks for keeping our computers working right, and for always being there when we need you!"
"These guys are great! They are sharp professional consultants... It's great to be working with talented I.T. consultants! Their industry knowledge and talent in providing I.T. solutions is outstanding. I'm thankful that such a resource is available and I wouldn't want to work with anyone else."
Managed IT services include 24/7 monitoring and support, proactive maintenance, cybersecurity protection, cloud solutions, data backup and disaster recovery, hardware and software help, and strategic IT planning. Services cover everything from fixing day-to-day tech problems to planning long-term upgrades. Pricing is flat and monthly with no long-term contract required, so you know exactly what you'll pay each month without surprises. Plans are customized based on the size of your business and your specific needs.
Support response is fast and dependable. Servers are monitored around the clock, so issues are often flagged before you even notice them. In the case of a server failure or cybersecurity incident, most critical problems are addressed and resolved within 30 minutes. The team prioritizes rapid remediation to keep downtime to a minimum and restores your systems as quickly as possible. Emergency support is available 24/7 to ensure your business stays up and running.
Managed IT services are provided for dental practices and include compliance-friendly cybersecurity, backup solutions, and disaster recovery planning. Support covers patient data security, HIPAA compliance, and routine audits specific to the needs of dental offices. Services range from proactive monitoring and threat protection to system backups with defined recovery strategies, so dental practices can stay protected from data breaches and recover quickly if a problem happens.
Support for hybrid and multicloud setups is included as part of managed IT services. This covers everything from planning and migration to ongoing maintenance of public, private, or combined cloud environments. Teams handle migration, setup, and daily monitoring to make sure performance and security are on track, plus assist with disaster recovery and backup strategies. Cloud solutions are tailored to fit specific business needs, allowing flexible scaling or integration as requirements change, while keeping data secure and systems efficient.
Small business IT support is available for both onsite issues and remote help desk troubleshooting. If a problem can't be fixed remotely, a technician can come to your location for hands-on support. Most issues like software errors, email problems, or account lockouts are solved through secure remote assistance, but hardware failures, network cabling, or onsite diagnostics will bring a tech to your office. This blended approach keeps your business running with quick response times and minimal downtime, no matter where the problem happens.
Clients receive detailed process documentation and transparent reports that clearly show system health, tracked downtime, completed IT tasks, and ongoing improvements. These reports use plain language and give a straightforward view of how everything is running, any issues that came up, how quickly they were fixed, and what was done to keep things running smoothly. Regular status updates cover performance metrics for critical IT systems, so you always know how your network and servers are performing. This makes it easy to monitor trends over time, spot patterns, and see the value of proactive IT support.
Most setups don't need to be replaced. It's common to step in, assess what you have, and take over managing your servers, network, and user accounts without a full system overhaul. The focus is on stabilizing what's already there, troubleshooting any issues, and improving performance where possible. Upgrades or replacements are only recommended if something is out of date, incompatible, or putting your data at risk. This approach saves money, reduces downtime, and lets your team keep working without unnecessary disruption.
Computer support services include full cybersecurity monitoring to protect against threats, along with backup and disaster recovery setup. This covers real-time monitoring of systems, vulnerability checks, and creating recovery strategies to minimize downtime if data is lost or a system fails. Backup services use trusted solutions to secure data both on-site and off-site, with set recovery time goals to help your business bounce back quickly and safely after any incident. The disaster recovery plan makes sure your critical data is protected and can be restored when needed, keeping operations running with as little interruption as possible.
Proactive managed IT services are offered, including 24/7 monitoring and rapid response to potential system issues. This approach helps catch problems before they turn into bigger disruptions, reducing server and network downtime by an average of 42% compared to break-fix support. Critical systems are monitored around the clock, with quick restoration—often under 30 minutes—for failing servers. Along with keeping everything running smoothly, you also get regular updates, clear status reports, and direct help with any issues to make sure your IT stays reliable and secure.
VoIP phone system setup and ongoing support are included in our business IT services. We help businesses switch to internet-based calling, set up all the equipment, and make sure everything runs smoothly. Support covers troubleshooting, upgrades, and changes as your team grows or your needs shift. We work with top VoIP providers and focus on clear call quality and cost-effective communication. This service is part of our customizable IT packages so businesses get reliable communication tools along with their technology support.
Managed IT support covers computer repair for business laptops and desktops, including both hardware and software issues. Proactive maintenance, troubleshooting, and ongoing technical support are included, which means hardware problems like failed hard drives, memory upgrades, or other physical repairs, as well as handling software glitches, updates, and installations, are all addressed. This service aims to keep devices running efficiently, limit downtime, and help your team stay focused on their work, not their tech troubles. Just reach out or submit a support request, and the IT team will handle repairs as part of your managed services package.
Long-term strategic IT planning is built into managed IT services. This means you get help not just with daily tech support, but also with creating a clear roadmap for your technology as your business grows. This includes advice and planning for future upgrades, cloud migrations, cybersecurity improvements, and hardware or software investments—so your IT evolves smoothly alongside your company. With ongoing guidance from experienced technicians, scaling your tech infrastructure becomes less stressful, more predictable, and keeps you prepared for new opportunities or challenges.
Managed IT services include regular, secure backups designed to fit your business needs, using industry-leading software like Veeam. Backups are scheduled and monitored to make sure your data is always protected, whether you're working with on-premise servers or cloud systems. Disaster recovery plans are put in place with specific recovery time objectives (RTO) and recovery point objectives (RPO), so you know ahead of time how fast your data can be restored and from what point. In the event of a data loss, files and even full servers can be restored quickly—often in under 30 minutes—using image-based and granular restore options. Off-site storage options and virtualization mean that, even during major incidents, downtime is kept to a minimum and business operations can resume fast. Everything is documented clearly, so you always know how your backup and recovery process works.
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